Return & refund policy

🔁 Return and Refund Policy

We want you to be fully satisfied with your purchase from Snapimart.shop.

✅ Return Eligibility:

  • You may request a return within 7 days of delivery.

  • Items must be unused, in original packaging, and in resalable condition.

  • Returns are accepted only for damaged, defective, or incorrect items.

📞 How to Request a Return:

  1. Contact us at +91 9130080099 with your order number and a description of the issue.

  2. Our support team will review your request and guide you through the process.

💵 Refunds:

  • Once the returned item is received and inspected, a refund will be issued within 7–10 business days.

  • Refunds will be processed via the original payment method. For COD orders, bank details may be required.

⚠️ Non-Refundable Cases:

  • Products returned after 7 days

  • Items damaged due to misuse

  • Personalized or hygiene-related products (where applicable)